Last Updated: November 2, 2019
First Aid Canada Inc. (“First Aid”, “we”, “us”, “our” and terms of similar meaning) take your privacy rights very seriously. We are committed to transparently describing our privacy practices, including how we collect, use and disclose (a) your personal or personally identifiable information (“Information”); and (b) data we obtain from your activity on the Site (as defined below) (“Data”) as part of providing the First Aid website (https://www.firstaidcanada.com/) (the “Site”).
All capitalized terms that are not otherwise defined herein obtain their meaning from the Terms.
1. What Information Do We Collect?
(a) General. Our primary purpose in collecting Information and Data from you voluntarily is to provide you with safe, smooth, secure, and customized experiences when using the Site. We will only ask for and collect Information and Data that we consider necessary to ensure a positive and safe experience.
(b) Information and Data. As you use the Site, you can, or may be required, from time to time enter or send to us Information, which may include, without limitation: your full legal name, phone number, email address and billing and mailing address.
(c) Information and Data Collected Automatically.
2. How Do We Use Your Information and Data?
We may use your Information and Data to provide to you the license for the Site; to provide you with the Site; communicate with you, either directly or through one of our partners, including for marketing and promotional purposes; to improve our marketing and promotional efforts; to advise of pricing and Site updates; facilitate transactions and payments (if and as applicable); resolve service disputes; troubleshoot problems; to analyze usage of our Site; to improve our content and product offerings; deliver information to you that, in some cases, is relevant to your interests; customize your experience, the content, layout and services; detect and protect us against error, fraud and other criminal activity; enforce our Terms; provide you with system or administrative messages; and/or as otherwise described to you at the time of collection. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
3. Our Disclosure of Your Information and Data
(b) Anonymized Aggregated Data. We may aggregate and anonymize your Data and use and disclose it for a variety of purposes, including analytics. However, in these situations, we do not disclose any Information.
(c) Subsidiaries, Affiliates & Service Providers. We may use the services of subsidiaries, affiliates and third-party service providers (collectively, “Third-Parties”) in connection with our provision of the Site, including, without limitation, for the processing of payments, off-premise data hosting, for shipping the products and communication services. We may disclose your Information and Data to the Third-Parties in the course of our use of their services. We take care to use Third-Parties that we believe are reputable and capable of performing the services we require of them, including, without limitation, the handling of confidential information and Information and Data and the compliance with all applicable laws.
(e) Sale of Business. We may disclose Information and Data to the acquiror or its agents in the course of the sale of our business. If we do this, the disclosure will be subject to confidentiality arrangements customary in such transactions.
(f) Storing and Processing Your Information and Data. In some cases, Information and Data that we collect may be stored or processed outside of the jurisdiction it is received. When that occurs, we continue to protect the Information and Data with appropriate safeguards and data export requirements, but it may be subject to the legal jurisdiction of those countries and governmental authorities in those countries.
4. Communication Preferences
You can always unsubscribe from our commercial and promotional emails, but we may still send you communications relating to your use of the Site.
5. Information and Data Retention
6. Your Information and Data Rights
In accordance with the applicable privacy laws, you shall have the following rights with respect to your Information and Data:
(a) Right of Access and Portability. You may ask for an overview or copy of your Information and/or Data to be provided to you; and/or transferred to another organization.
(b) Right to Rectification. You may review your Information and delete and/or update it by contacting us, to ensure it is accurate and complete on the Site.
Please contact us at firstname.lastname@example.org if you would like to exercise any of the above rights.
7. Children’s Privacy
The Site is not intended for children under the age of eighteen (18). First Aid does not target its Site to children under the age of eighteen (18). First Aid does not intentionally or knowingly collect Information and Data from children under the age of eighteen (18) and does not knowingly allow such persons to use the Site.
We strive to protect your Information and Data by putting in place a range of technical and organizational measures to safeguard and secure the Information and Data we receive from you, including without limitation, security technologies. We are continuously utilizing security measures to protect your Information and Data from unauthorized access or against loss, misuse or alteration. Despite our efforts, we cannot guarantee the security of your Information and Data. Unauthorized entry or use, hardware or Site failure and other factors, may compromise the security of your Information and Data at any time.
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please send us an email to email@example.com.