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If you are not pleased with your order, you may return it to us for a refund, exchange, or replacement when you notify us within 7 days of delivery.


For a refund of purchase price, items must be unopened, in new condition, and returned in original shipping containers. The refund amount does not include shipping and handling charges.

Products with defects caused by misuse, accidents, negligence, or not reading and adhering to operating instructions are not covered under this policy. We will refund shipping costs on items that we determine to be defective.

We cannot accept returns on products that are opened or used.

Please note that returned items are subject to a 15% restocking fee.

In order to return your product, please contact us at: sales@firstaidcanada.com.

Returns are not accepted after 30 days